Customer Service - Donor Support Technician

Role: Donor Processing Technician responsible for preparing donors, equipment, and monitoring the pheresis process in a biopharma or blood center setting. Responsibilities include setting up and operating autopheresis machines, monitoring donors for reactions, recording incident data via PDA, ensuring accurate electronic documentation, and maintaining a safe, clean work environment. Qualifications: High school diploma or equivalent; minimum 3 months’ experience, preferably in medical or health services; basic math skills. HighValue: Focus on pheresis procedures, donor management, and data recording within a biologics or blood product environment. Work setup: likely on-site with potential cross-training; bilingual skills may be preferred. Salary range at hiring: $15.82–$17.27, variation based on experience and qualifications.