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Customer Service - Donor Support Technician

CSL
September 01, 2026
Full-time
Remote friendly (Colorado Springs, CO)
Worldwide
Operations
Role: Support the pheresis process by preparing equipment, monitoring donors, and ensuring safety and data accuracy. Responsibilities: set up and disconnect donors, respond to alarms, record incidents and donor information electronically, maintain a clean environment, and follow safety protocols. Qualifications: high school diploma or equivalent; at least 3 months of work experience, preferably in a healthcare or medical setting; basic math skills. Preferred skills may include bilingual abilities. High-Value: involves blood processing for hyperimmune programs, adherence to HSE and OSHA policies, and proficiency with electronic data management systems. Work setup: unspecified; compensation ranges from $16.61 to $19.65/hour, based on experience and qualifications.