Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing and monitoring donor procedures, ensuring equipment readiness, and maintaining safety and compliance during the pheresis process. Responsibilities include setting up autopheresis machines, observing donors for reactions, recording incidents and donor data via PDA, and maintaining a clean, organized work environment aligned with SOPs, HSE, and OSHA policies. Qualifications: High school diploma or equivalent; at least 3 months' experience, preferably in healthcare or related field; basic math skills. Preferred qualifications may include bilingual abilities. High-value specifics: involvement in hyper immune programs (if applicable), focus on donor safety, and adherence to strict regulatory and safety protocols. Work setup details are not specified; cross-training and flexible duties may be involved.