Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing and monitoring the donor, equipment, and process during plasmapheresis procedures. Responsibilities include setting up and troubleshooting the autopheresis machine, monitoring donor reactions, recording incidents and process data via PDA, maintaining documentation accuracy, and ensuring a safe, clean work environment aligned with HSE and OSHA policies. May be cross-trained and require bilingual skills depending on location. Qualifications: High school diploma or equivalent; minimum of three months' experience, preferably within a medical or healthcare setting; basic math skills. High-Value: Involves donor management in plasmapheresis, process monitoring, equipment handling, and adherence to safety protocols. Work setup: Not specified but involves direct interaction with donors and equipment.