Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing and monitoring the donor and equipment during the pheresis process to ensure safety and compliance. Responsibilities include equipment setup, donor monitoring, alarm response, data recording via PDA, and maintaining a clean, safe work environment per HSE and OSHA standards. The technician manages donor flow, documents incidents and procedures accurately, and may be cross-trained for other roles. Qualifications: High school diploma or equivalent; minimum three months of experience, preferably in a medical or health setting; ability to perform basic math. Preferred skills may include bilingual capabilities. High-value details: supporting hyper immune programs, adherence to SOPs, and maintaining confidentiality. Work setup and travel requirements are not specified.