Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing and monitoring donors and equipment during the pheresis process, ensuring safety, accuracy, and compliance. Responsibilities: set up donor areas and machines, monitor donor responses, respond to alarms, document incidents and donor data electronically, maintain a clean work environment, and adhere to safety and confidentiality protocols. Qualifications: high school diploma or equivalent; minimum three months of healthcare or related experience; basic math skills. Preferred skills: bilingual abilities and cross-training in other areas. HighValue: roles involve working with donors in apheresis, with a focus on hyperimmune programs if applicable; compliance with HSE and OSHA policies is essential; experience in medical or health provider settings advantageous. WorkSetup: unspecified, but involves direct donor interaction and equipment handling.