Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing, monitoring, and completing the donor pheresis process within a biopharma or medical setting. Responsibilities include equipment setup, donor monitoring, responding to alarms, disconnecting donors post-procedure, recording incidents and donor data accurately in electronic systems, and ensuring a safe, clean work environment. The role may involve cross-training in other areas and bilingual skills depending on organizational needs. Requirements: High school diploma or equivalent; minimum 3 months of work experience, ideally in healthcare or related environments; basic math skills. High-Value: Focus onpheresis procedures, donor management, and data recording; compliance with HSE/OSHA policies; potential involvement in hyperimmune programs; adherence to SOPs and confidentiality standards. Work setup and travel details are not specified.