Customer Service - Donor Support Technician

Role: Apheresis Technician responsible for preparing and monitoring donors and equipment during the pheresis process to ensure safety and process efficiency. Responsibilities: prepare donors, equipment, and the autopheresis machine; monitor donor responses; respond to alarms and adverse events; accurately record data in electronic systems; maintain a clean work environment; adhere to safety and confidentiality policies; potentially cross-train in other areas and support hyper immune program policies if applicable. Requirements: high school diploma or equivalent; minimum 3 months' experience, preferably in healthcare; basic math skills; ability to perform technical tasks and maintain detailed records. Preferred skills: bilingual abilities and experience in medical or health settings. High-value specifics: focus on pheresis procedures, donor monitoring, and process documentation within a clinical or blood collection center setting, with an emphasis on safety, compliance, and data accuracy. Work setup: not specified; likely on-site at Indianapolis, IN.