Customer Service - Donor Support Technician

Role: Apheresis Technician responsible for preparing, monitoring, and discharging donors during the pheresis process. Objectives include ensuring donor safety, process accuracy, and compliance with SOPs and safety protocols. Responsibilities encompass equipment setup, real-time process monitoring, incident documentation via PDA, and maintaining a clean work environment. Qualifications: High school diploma or equivalent; minimum 3 months of experience, preferably in healthcare or related settings; basic math skills. Preferred skills include bilingualism and cross-training capabilities. High-value specifics: Focus on peripheral blood or plasma pheresis, adherence to HSE and OSHA standards, and data management within electronic donor systems. The role may involve working in hyper immune programs and requires alertness to donor reactions. Work setup and travel details are not specified.