Customer Service - Donor Support Technician

Role: Pheresis Donor Processing Technician responsible for preparing donors, equipment, and monitoring the pheresis process to ensure safety and compliance. Responsibilities include handling the autopheresis machine, responding to alarms, documenting incidents and donor data accurately via PDA, maintaining a clean environment, and following safety policies. The role may involve cross-training in other areas and requires bilingual skills if necessary. Qualifications: High school diploma or equivalent, with at least three months' experience in medical or health-related settings or comparable education. Basic math skills are needed. High-value specifics: involvement in blood or plasma donation centers, supporting hyperimmune programs if applicable, ensuring safety, quality, and confidentiality. The position emphasizes adherence to HSE/OSHA policies and efficient work practices. Work setup and travel details are not specified.