Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing and monitoring donor sessions, ensuring equipment readiness, and maintaining safety and data accuracy. Responsibilities include setting up the autopheresis machine, overseeing the pheresis process, responding to alarms, disconnecting donors, recording incidents and donor data, and adhering to SOPs and safety protocols. The role may involve cross-training and bilingual communication, depending on organizational needs. Qualifications: High school diploma or equivalent; at least three months’ experience in a medical or healthcare setting or related education. Basic math skills required. High-Value: Focus on blood/plasma pheresis procedures in a clinical or donor center setting. Emphasis on safety, data management, and compliance with HSE/OSHA policies. Work setup and travel details are not specified.