Customer Service - Donor Support Technician

Role: Donor Processing Technician in apheresis centers, responsible for preparing donors, equipment, and monitoring the pheresis procedure. Responsibilities: set up and operate autopheresis machines, monitor donors and respond to alarms, ensure accurate data recording via PDA, maintain a clean work environment, and adhere to safety and confidentiality policies. Qualifications: High school diploma or equivalent; at least 3 months’ experience in medical or healthcare settings preferred; basic math skills required. HighValue: experience in blood or plasma donation centers, familiarity with apheresis equipment, data management, and safety protocols; understanding of hyper immune programs if applicable. WorkSetup: may be cross-trained, bilingual skills potentially required; specific location and shift details not provided.