Customer Service - Donor Support Technician

Role: Support donor pheresis procedures by preparing equipment, monitoring the process, and ensuring safety and data accuracy. Responsibilities: prepare autopheresis machines, monitor donors and respond to alarms, disconnect donors post-procedure, record incidents and process data via PDA, maintain a clean environment, ensure supplies are available, and follow safety policies. Qualifications: high school diploma or equivalent; minimum 3 months’ experience in a medical or health environment or related education; basic math skills. High-Value: involves blood processing, pheresis donor management, and compliance with HSE/OSHA standards. WorkSetup: physical tasks include standing, walking, lifting up to 25 lbs, and wearing PPE; extended hours and overtime required; potential exposure to hazardous chemicals, bloodborne pathogens, and extreme temperatures.