Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing and monitoring donor pheresis procedures, ensuring equipment readiness, donor safety, and accurate data recording. Responsibilities include setting up autopheresis machines, monitoring donors during the process, responding to alarms, and disconnecting donors post-procedure. Maintains safety and compliance by following SOPs, OSHA, and HSE policies, managing supplies, and ensuring a clean work environment. Additionally, documents incidents and donor data via PDA, reports flow issues, and maintains confidentiality. May be cross-trained and bilingual as needed. Qualifications: High school diploma or equivalent; at least 3 months of experience, preferably in medical or health settings; basic math skills. High-value specifics: Focus on pheresis procedures, donor safety, and data management; adherence to safety protocols and SOPs; potential for cross-training and bilingual skills; no specific therapeutic area or development stage indicated. Work setup and travel details are not specified.