Customer Service - Donor Support Technician

Role: Donor Processing Technician in a biopharma setting, responsible for preparing donors, equipment, and environment for pheresis procedures. Objectives include monitoring donor and process, responding to alarms, recording data accurately, and ensuring safety and compliance. Core responsibilities encompass equipment setup, process monitoring, data management via PDA, and maintaining a clean, safe work environment aligned with HSE and OSHA policies. Qualifications: High school diploma or equivalent; at least 3 months' experience in healthcare or related fields; basic math skills. Preferred skills include bilingual ability and cross-training in other areas. High-value specifics: involvement with hyperimmune programs, adherence to SOPs, and potential for interaction with biological products or donor management systems. Work setup details are not specified; physical presence likely required, with emphasis on compliance and safety.