Customer Service - Donor Support Technician

Role: Support pheresis procedures by preparing equipment, monitoring donors, and documenting process details to ensure safety and compliance. Responsibilities: set up autopheresis machines, oversee donor reactions, respond to alarms, record incidents via PDA, ensure accurate data entry, and maintain a clean, safe work environment while following HSE and OSHA policies. Qualifications: high school diploma or equivalent; minimum 3 months’ experience in medical or health environment; basic math skills. HighValue: pheresis process, donor monitoring, data management, safety protocols. WorkSetup: full-time, with potential overtime, in a fast-paced environment requiring manual dexterity and ability to lift up to 25 pounds; PPE required.