Customer Service- Donor Support Technician

Role: Pheresis Technician responsible for preparing, monitoring, and discharging donors during the pheresis process in a biopharma or blood center setting. Responsibilities include equipment setup, process oversight, responding to alarms, documenting incidents via PDA, maintaining donor safety, and ensuring data accuracy per SOPs. Maintains a clean environment, adheres to safety protocols (HSE, OSHA), and ensures confidentiality. May be cross-trained and bilingual skills may be preferred. Qualifications: High school diploma or equivalent; 3+ months of healthcare or related experience; ability to perform basic math. High-value: role supports donor collection procedures, including hyperimmune programs if applicable, ensuring compliance and safety in a clinical or blood bank environment. Work setup and travel details are not specified.