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Customer Service - Donor Support Technician

CSL
September 01, 2026
Full-time
Remote friendly (Norfolk, VA)
Worldwide
Operations
Role: Pheresis Tech responsible for preparing and monitoring donor procedures during the pheresis process. Responsibilities include equipment setup, donor monitoring, responding to alarms, accurately recording data in electronic systems, maintaining safety and confidentiality, and ensuring a clean work environment. The role may involve cross-training and bilingual communication as needed. Requirements: High school diploma or equivalent; at least three months’ experience in a medical or health-related setting or equivalent education. Basic math skills necessary. High-value: Focus on blood/plasma donation procedures, pheresis automation, and compliance with health, safety, and SOP protocols. Work setup and travel details are not specified.