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Customer Service - Donor Support Technician

CSL
September 01, 2026
Full-time
Remote friendly (San Antonio, TX)
Worldwide
Operations
Role: Donor Preparation and Pheresis Technician responsible for preparing donors, equipment, and monitoring the pheresis process to ensure safety and efficiency. Responsibilities include setting up the autopheresis machine, overseeing donor reactions, recording incidents and process data using PDA, maintaining compliance with SOPs and safety policies, and ensuring a clean work environment. The role may involve cross-training and bilingual skills to meet operational needs. Qualifications: High school diploma or equivalent; at least 3 months of experience, preferably in healthcare or related fields; basic math skills. High-Value: Focus onpheresis procedures in a biopharma setting, with an emphasis on donor safety, process documentation, and compliance with health and safety regulations. Work setup and location specifics are not provided.