Customer Service-Donor Support Technician

Role: Donor Processing Technician responsible for preparing donors, equipment, and monitoring the pheresis process in a blood or plasma collection center. Responsibilities include setting up autopheresis machines, monitoring donors and responding to alarms, disconnecting donors post-procedure, documenting incidents and donor data accurately, maintaining a clean and safe work environment, and ensuring compliance with safety and confidentiality policies. The role may require cross-training and bilingual skills depending on organizational needs. Qualifications include a high school diploma or equivalent and at least three months of relevant work experience in a healthcare or similar setting; basic math skills are also necessary. High-Value: Focus on apheresis collection, donor management, and documentation within a regulated environment, with familiarity in blood or plasma collection procedures. Work setup details are not specified, nor are travel requirements.