Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing and monitoring the donor, equipment, and process during pheresis procedures. Objectives include ensuring donor safety, process accuracy, and compliance with SOPs and safety protocols. Responsibilities: set up and initiate pheresis, monitor alarms and donor reactions, record data electronically, and maintain a clean, safe work environment. Qualifications: high school diploma or equivalent; minimum 3 months' experience in healthcare or related settings; basic math skills. Preferred skills: bilingual abilities, cross-training flexibility. High-Value: involves donor management in hyperimmune programs, adherence to HSE and OSHA policies, and data recording via PDA devices. Knowledge of process policies and safety procedures is essential. Work setup: not specified, but implies clinical or laboratory environment with potential cross-training.