Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing and monitoring the donor, equipment, and process during plasma donation procedures. Responsibilities include setting up the autopheresis machine, overseeing donor safety, monitoring alarms, recording incident and process data via PDA, and ensuring proper documentation in electronic systems. Maintains a clean work environment, adheres to safety protocols, and may support hyper immune program activities. Qualifications: High school diploma or equivalent; at least 3 months of work experience, preferably in medical or health-related settings; ability to perform basic math calculations. HighValue: involvement in blood/plasma collection, process monitoring, data recording, and safety compliance within apheresis operations. WorkSetup: not specified; cross-training and bilingual skills may be required depending on organizational needs.