Customer Service - Donor Support Technician

Role: Supportpheresis process operations by preparing equipment, monitoring donors, and ensuring safe, accurate procedures. Responsibilities: set up autopheresis machines, monitor donors during pheresis, respond to alarms, disconnect donors post-process, record incidents and donor data using PDA; ensure a clean work environment and maintain supply levels; adhere to safety, health, and confidentiality policies; assist in other areas as needed. Requirements: high school diploma or equivalent; minimum three months' experience, preferably in healthcare, with basic math skills; ability to follow instructions, observe equipment, perform manual tasks including lifting up to 25 pounds, and work in a fast-paced, potentially hazardous environment with PPE. Preferred qualifications not specified. High-Value: roles involve blood component collection, equipment setup, process monitoring, and compliance with HSE/OSHA standards. Work setup: potential for overtime; physical demands include standing, walking, bending, and lifting; environment includes exposure to chemicals, blood-borne pathogens, and extreme temperatures.