Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing and monitoring the donor, equipment, and process during pheresis procedures. Responsibilities include setting up the autopheresis machine, overseeing the donor and process, responding to alarms, accurately recording data in electronic systems, and maintaining compliance with health, safety, and confidentiality protocols. The role may involve cross-training and bilingual skills to meet operational needs. Qualifications: High school diploma or equivalent; at least 3 months of work experience, preferably in healthcare or related fields; basic math skills. High-Value: Focus on blood component collection via pheresis, supporting hyper immune programs if applicable; adherence to SOPs, HSE, OSHA policies; use of PDA for data capture; emphasis on safety and confidentiality. Work setup and travel details are not specified.