Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing, monitoring, and completing donor pheresis procedures, ensuring safety, data accuracy, and compliance. Responsibilities: prepare donor and equipment, oversee the pheresis process, respond to alarms, record incidents and donor data electronically, maintain a safe and clean environment, and support hyperimmune program policies if applicable. Qualifications: high school diploma or equivalent, at least 3 months of experience in a medical or health setting or related education, basic math skills. High-Value: biological donation processes, pheresis procedures, donor safety, electronic data recording, compliance with HSE and OSHA policies. Collaboration: work under supervision with other center staff and cross-trained roles. Work Setup: likely on-site with potential for cross-training; no travel specified.