Customer Service - Donor Support Technician
CSL
September 01, 2026
Full-time
Remote friendly (Canton, OH)
Worldwide
Operations
Role: Pheresis Technician responsible for donor preparation, equipment setup, process monitoring, and accurate documentation during pheresis procedures. Objectives include ensuring donor safety, process efficiency, and compliance with SOPs and safety protocols. Responsibilities encompass equipment handling, responding to alarms, recording incident data via PDA, maintaining a clean work environment, and supporting hyper immune programs if applicable. Qualifications: High school diploma or equivalent; at least three months of work experience, preferably in healthcare or related settings; ability to perform basic math. Preferred skills include bilingual abilities and flexibility for cross-training. High-value specifics: role involves adherence to HSE and OSHA policies, data recording in electronic systems, and maintaining confidentiality. Compensation ranges from $15.82 to $17.27/hour, with individual pay determined by experience and skills. Work setup specifics and travel requirements are not specified.