Customer Service- Donor Support Technician

Role: Donor Collection Technician in apheresis procedures, focusing on donor preparation, machine setup, process monitoring, and data recording. Responsibilities: ensure donor and equipment readiness, respond to alarms, disconnect donors post-procedure, monitor for adverse reactions, record incidents and donor data electronically, maintain a clean work environment, and follow safety policies. Qualifications: high school diploma or equivalent; at least 3 months’ experience in medical or health-related settings or comparable education. Skills: basic math, attention to safety, confidentiality, and potentially bilingual capabilities. HighValue: involves pheresis procedures, donor management, process monitoring, and data accuracy; may require cross-training and adherence to health and safety regulations. WorkSetup: not specified; may vary by location.