Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing and monitoring donor procedures, ensuring equipment functionality, and maintaining safety and compliance during the pheresis process. Responsibilities include prepping donor areas and machines, monitoring donors for reactions, responding to alarms, accurately documenting incidents and donor data in electronic systems, and maintaining a clean, compliant work environment. Qualifications: High school diploma or equivalent; minimum of 3 months’ experience in medical or health settings or related education. Skills: basic math, attention to safety, confidentiality, and potentially bilingual abilities. High-Value: Supporting hyperimmune programs, working in a biopharma or clinical setting, with emphasis on blood collection processes, donor safety, and compliance with health and safety standards. Role may involve cross-training and flexible duties based on organizational needs. Location and travel details are not specified.