Customer Service - Donor Support Technician

Role: Support donor pheresis procedures by preparing equipment, monitoring processes, and ensuring safety and data accuracy. Responsibilities: set up autopheresis machines, monitor donors and respond to alarms, record incidents and donor data electronically, maintain cleanliness, and adhere to safety protocols. Qualifications: high school diploma or equivalent; at least three months of work experience, preferably in healthcare; capable of basic math; able to follow instructions, perform physical tasks including standing, walking, lifting up to 25 pounds, and working with hazardous materials. HighValue: includes blood component collection, pheresis procedures, safety compliance (HSE, OSHA), data recording, and potential cross-training; may involve bilingual skills. WorkSetup: primarily in a fast-paced, potentially hazardous environment with extended hours, requiring PPE and adherence to safety policies.