Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing and monitoring donor procedures, ensuring equipment readiness, and maintaining safety and quality standards in a blood or plasma collection setting. Responsibilities include preparing donors and equipment, overseeing the pheresis process, responding to alarms, recording data accurately in electronic systems, and ensuring a clean, safe work environment. The technician may also be cross-trained and bilingual as needed. Requirements: High school diploma or equivalent; at least three months’ experience in a healthcare or related environment; ability to perform basic math. High-value: experience withpheresis equipment, donor management, adherence to HSE and OSHA policies, and data documentation. No specific therapeutic areas or development stages are indicated. Work setup and travel details are not provided.