Customer Service - Donor Support Technician

Role: Donor Apheresis Technician responsible for preparing and monitoring donors and equipment during the pheresis process. Objectives include ensuring donor safety, process efficiency, and accurate data recording. Responsibilities: prepare donors, machines, monitor during procedures, respond to alarms, disconnect donors post-process, document incidents and process data, and maintain a safe, clean work environment. Qualifications: high school diploma or equivalent; minimum 3 months' experience, preferably in a healthcare setting; basic math skills; bilingual skills may be preferred. High-Value: role supports hyperimmune programs, involves handling donors in blood/plasma collection, and may require cross-training; adherence to HSE and OSHA policies is essential. WorkSetup: likely on-site with routine safety and confidentiality protocols.