Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing donors, equipment, and monitoring the pheresis process to ensure safety and compliance. Responsibilities include setting up autopheresis machines, overseeing donor reactions, recording process data via PDA, maintaining documentation accuracy, and ensuring a clean, safe work environment aligned with HSE and OSHA policies. The technician may be cross-trained and may require bilingual skills depending on organizational needs. Qualifications: High school diploma or equivalent; at least three months' experience, preferably in a medical or healthcare setting; ability to perform basic math. High-value specifics: focus on apheresis procedures, donor safety, data recording, and regulatory compliance within a biopharma or blood donation context. Work setup: not specified, but implied to be within a clinical or manufacturing center with standard safety protocols.