Customer Service-Donor Support Technician

Role: Pheresis Technician responsible for preparing and monitoring donor procedures, ensuring equipment readiness, and maintaining safety standards during the pheresis process. Responsibilities include operating autopheresis machines, responding to alarms, recording incidents and donor data accurately in electronic systems, and ensuring a clean and compliant work environment. The role may involve cross-training and bilingual skills to meet operational needs. Qualifications: High school diploma or equivalent; at least 3 months' experience, preferably in a medical or healthcare setting; basic math skills. High-value specifics: Focus on blood or plasma collection via pheresis, adherence to HSE and OSHA policies, recordkeeping using PDA devices, and maintaining confidentiality. The position supports hyper immune programs if applicable. Work setup and travel details are not specified.