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Customer Service - Donor Support Technician

CSL
September 02, 2026
Full-time
Remote friendly (Wilmington, NC)
Worldwide
Operations
Role: Pheresis Technician responsible for preparing and monitoring donor procedures, ensuring safe and accurate collection of plasma or blood components. Responsibilities: set up equipment, oversee donor and machine during pheresis, respond to alarms or adverse reactions, record incidents and donor data electronically, maintain a clean and compliant work environment, and ensure availability of supplies. May be cross-trained in other center functions and bilingual skills could be preferred. Requirements: high school diploma or equivalent; at least three months' experience in medical or health-related settings or similar education. HighValue: focus on donor collection, pheresis process monitoring, adherence to safety, HSE, and OSHA policies, with potential involvement in hyperimmune programs. Work setup and travel details are not specified.