Customer Service-Donor Support Technician

Role: Donorpheresis technician responsible for preparing and monitoring the pheresis process, ensuring donor safety, and maintaining equipment. Responsibilities: prepare donors, equipment, and environment; monitor donor reactions and process alarms; record incidents and donor data in electronic systems; ensure compliance with SOPs, safety, and confidentiality standards; assist with hyperimmune programs if applicable; and support cross-training needs. Requirements: high school diploma or equivalent; at least three months’ experience in medical or health-related environments; basic math skills. Preferred: bilingual skills if required by organization. High-Value: focus on pheresis procedures, donor safety, GMP compliance, use of electronic record-keeping, and adherence to HSE/OSHA policies. Suitable for entry-level candidates with relevant experience, with no specified travel or work setting details.