Customer Master Data Management Senior Manager
Vertex Pharmaceuticals
August 28, 2026
Full-time
Remote friendly (Boston, MA)
Worldwide
IT
Role: Senior Manager of Customer Master Data Management supporting Vertex's global healthcare data initiatives. Objectives: drive customer data governance, ensure data quality, and enable a comprehensive 360Β° view of healthcare entities across enterprise systems. Responsibilities: support the global customer mastering program, collaborate with IT and stakeholders on data governance and cataloguing, manage data change requests with data stewards, oversee integrations with CRM (Veeva/Salesforce) and other systems, facilitate HCO/HCP data loads, coordinate with DTE for technology projects, oversee vendor activities, and train internal teams. Qualifications: Bachelor's degree; 5+ years in pharma or healthcare data management, with extensive experience in MDM solutions (Informatica, cloud/on-prem), SQL, CRM systems, databases (Oracle, Snowflake), and data governance. Skills: effective cross-functional communication, familiarity with regulatory compliance (HIPAA, GDPR), project management, and agile tools (JIRA, ServiceNow). High-Value: focus on customer master data in healthcare, supporting commercial operations with a hybrid work setup and some flexibility for remote work.