Customer Engagement Platforms Architect
Vertex Pharmaceuticals
Full-time
Remote friendly (Boston, MA)
Worldwide
$188,800 - $283,100 USD yearly
Marketing
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Customer Engagement Platforms Architect
Company Name
Vertex Pharmaceuticals
Job Overview
The Customer Engagement Platform Architect will serve as the strategic and technical lead for designing, optimizing, and scaling Vertex's customer engagement platforms across marketing, CRM, and digital channels. This role requires deep expertise in enterprise platform integration, data-driven engagement, and governance to ensure scalability, compliance, and business value.
Key Responsibilities
- Defining platform architecture
- Overseeing integrations
- Ensuring compliance with regulations
- Leading solution design
- Driving innovation
Requirements
- 8+ years of experience in enterprise architecture or marketing technology
- Expertise in platforms like Salesforce Marketing Cloud and Veeva CRM
- Strong understanding of pharma compliance