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Customer Engagement Liaison, US Kidney - Central

Vertex Pharmaceuticals
11 hours ago
On-site
Illinois, United States
Sales
Key Duties and Responsibilities:
- Own and lead development of commercial engagement plans with key nephrology stakeholders (primarily HCPs) to inform brand strategy and messaging.
- Identify and monitor market trends/insights into treatment patterns; strategize solutions to maximize commercial uptake.
- Identify, build, and manage relationships with nephrology HCPs for speaker bureaus, advisory boards, congresses, and regional insights meetings.
- Partner with HCPs on speaker bureau activities (attend events, train/evaluate speakers, provide feedback).
- Lead commercial regional insights meetings by identifying and engaging key advisors.
- Nominate members and support advisory boards/strategic council activities.
- Plan and execute national/regional conferences for strategic HCP engagements.
- Gather and synthesize HCP feedback for commercial projects; deliver customer insights on strategy, tactics, messaging, and execution.
- Collaborate with sales, medical, market access/access, etc. to optimize engagement and insight generation.
- Model and instill compliance focused on ethics and integrity.

Required Education and Experience:
- Bachelor’s degree.
- Typically 8 years in healthcare/biopharmaceuticals (or equivalent).
- Nephrology experience.
- Prior Thought Leader Liaison or Regional Marketing Lead experience.
- Rare disease/specialty product launch experience.

Required Skills:
- Customer focus and strong HCP engagement knowledge.
- Clinical/technical/scientific aptitude in complex disease states.
- Execute strategic/tactical plans under short timelines.
- Strong verbal/written/presentation communication.
- Self-driven; strong organizing/planning.
- Collaborative; manage multiple projects.

Travel Requirements: 60–80% domestic travel (some weekends). Valid driver’s license.

Pay Range: $152,800–$229,200 (eligible for annual bonus and annual equity awards).

Application/Accommodation: Request via recruiter/hiring manager or ApplicationAssistance@vrtx.com.