Customer Account Representative

Role: Customer Account Representative supporting sales, physicians, and hospitals in a regional capacity for a medical device company specializing in cardiac and vascular products. Responsibilities: process orders, manage customer inquiries, create and update customer accounts in SAP, facilitate returns, credits, and inventory cycle counts, and generate reports such as Priority Cardiac and backorder reports. Requirements: High School diploma (college degree preferred), excellent communication, multitasking, prioritization skills, and availability for on-call rotation. Work setup: standard weekday hours with initial training at Kennesaw HQ; travel or remote work not specified. HighValue: focus on customer service in a regulated medical device environment, supporting sales and clinical stakeholders in cardiac and vascular device markets.