Credit Administrator - Bridgewater, NJ - Hybrid

Role Summary

Credit Administrator - Bridgewater, NJ - Hybrid. Join a global diversified pharmaceutical company focused on delivering better health outcomes and a collaborative culture that drives progress.

Responsibilities

• Monitor and process customer claims for issuance of return related credits
• Understand customer contract terms and pricing conditions related to return authorization policies and procedures
• Minimize return deductions by proactively addressing system issues which may impact the timely processing of returns
• Provide periodic and Ad Hoc reporting as required
• Work collaboratively and cross functionally with internal and external stakeholders
• Foster and maintain strong working relationships
• Effectively identify and communicate issues to proactively address customer facing issues and resolve disputes
• Follow up with customer requests and concerns regarding credits for returns

Qualifications

• High School Diploma required
• Degree in Accounting or related field preferred, but not required
• 2 years of work experience with knowledge of basic accounting
• Strong Excel skills including proficiency in VLOOKUP and pivot tables
• Ability to work independently with minimal supervision
• Strong analytical and reconciliation aptitude
• Ability to multi-task and prioritize deliverables in a fast-paced environment
• Excellent interpersonal and communication skills
• Prior Pharmaceutical or manufacturer industry experience is a plus
• Detail-oriented with an initiative-taking approach to error prevention and correction