Creative Technologist Manager

Role Summary

Manager, Creative Technologist — hands-on creative technology professional with strong technical and creative expertise. Lead initiatives to transform processes and improve quality across the content supply chain, partnering across the in-house agency, Lilly Capabilities, and other teams to design, pilot, and scale solutions that enable faster, smarter, and more consistent delivery of creative and digital content.

Responsibilities

• Influence Roadmaps: Construct technology roadmaps and milestones to accelerate the content supply chain.
• Embed across the In-house agency: Learn workflows of creative, production, and digital teams; identify opportunities where technology can remove friction or unlock speed.
• Support Standardization: Contribute to playbooks, templates, and process documentation for consistency and efficiency.
• Enable Adoption: Build training resources, document best practices, and support teams in adopting templates, tools, and capabilities.
• Collaborate Cross-Functionally: Work with Capabilities, Content Ops, Tech@Lilly, Lilly Bengaluru, Brands, and Modular Content teams for alignment and execution.
• Drive Value Rapidly: Pilot use cases with the IHA Technologist Lead, track outcomes, and scale successful initiatives.
• Assure Compliance & Quality: Apply regulatory and accessibility requirements; ensure quality standards while moving fast.
• Provide Feedback to Improve Tools: Surface pain points and drive product enhancements with cross-functional partners.
• Track & Share Success: Capture learnings, metrics, and case studies to influence adoption.
• Stay Ahead of Trends: Monitor external technologies and tools to strengthen the content supply chain.

Qualifications

• Minimum Experience / Personal Skill Requirements:
  • Bachelor’s degree or equivalent experience
  • 3+ years of experience driving creative design, production, personalization, and digital marketing
  • 3+ years of hands-on, technical expertise with using Adobe Creative Suite (Express, Illustrator, Photoshop, GenStudio, Firefly, etc)
  • Authorized to work in the United States on a full-time basis
• Preferred Qualifications:
  • 3+ years experience driving creative technology strategies and influencing senior stakeholders across global teams
  • Exceptional communicator; comfortable with senior leadership and large audiences
  • Ability to create tailored, end-user training materials
  • Experience leading organizational change management
  • Experience managing creative workflows including asset management, personalization, and scaling content across multiple markets
  • Foundational knowledge of creative configuration platforms (Adobe Experience Manager, Figma, Canva, etc)
  • Experience in regulated environments (healthcare, finance, government, or media) with process rigor and cross-functional review
  • Experience leading centralized tech teams supporting multiple brands and stakeholders
  • Intellectual curiosity and commitment to ongoing learning and development, including certifications
  • Ability to diagnose process vs. technology pain points and implement solutions
  • Analytical and problem-solving skills; translate insights into actionable strategies
  • Self-starter with ownership and self-management
  • Strong collaboration, relationship-building, and negotiation skills
  • High learning agility and ongoing professional development

Skills

• Creative technologies
• Marketing workflows
• Regulatory compliance and accessibility
• Change management
• Adobe Creative Suite proficiency
• Cross-functional collaboration
• Training and enablement

Education

• Bachelor’s degree or equivalent experience

Additional Requirements

• Position based in Indianapolis; remote work options may be considered. Travel up to 15% expected.