Role Summary
Our Sr. Territory Representatives interact face to face with our customers, understand their needs and consult to offer the right solutions. We work collaboratively in field sales teams and play a critical role in supporting our customer centric business model. This role covers the Long Island/Queens territory and focuses on identifying veterinary clinics, shelter facilities, and corporate accounts to sell Animal Health and Companion Animal products, supporting pull-through activities, and delivering value through technical innovations aligned to The Science of Healthier Animals.
Responsibilities
- Communicates about our product portfolio in a way that's meaningful and relevant to each individual customer; customizes discussions and interactions based on understanding of customer's needs.
- Primary point of contact for assigned customers, meet with key personnel/decision makers to understand practice structure, business model, key influencers, customer needs and identifies business opportunities.
- Develops customer strategy - outlining strategy for interactions/relationship, solutions, partner involvement and potential offerings for customer resulting in sales opportunities and account sales growth of Animal Health products and services.
- Develops territory and specific account plans for all key customers. Partners with National Account Managers, Corporate Account Team, and Distribution Field Partners to maintain strong focus on key accounts and corporate owned clinics to drive occupancy and sales growth.
- Works collaboratively across all species teams to foster our Company's approach to enhance knowledge of the entire Animal Health product portfolio.
- Shares with other team members within the region to foster growth and development within the team.
- Analyzes monthly sales results and manage expenses within budget guidelines.
- Identifies and selects programs/services available within Animal Health’s available resources to address customer needs and provide education & training opportunities to accounts.
- Works with leadership and Field Professional Services to develop and deliver relevant offerings that address desired customer needs.
- Develops current understanding of Animal Health products, industry trends and competitor landscape.
- Articulates and communicates relevant customer, industry, product, and market trends appropriately through the organization.
- Responsible for developing and meeting learning and development objectives agreed upon with leadership.
Qualifications
- Required: Bachelor's Degree (applicants with pending degrees will be considered, but degree must be completed prior to starting).
- Required: Minimum 5 years of sales experience.
- Required: Excellent interpersonal/communication and presentation skills.
- Required: Demonstrated motivation and focus on achieving measurable, tangible results.
- Required: Commitment to collaboration as the normal mode of working and resolving problems.
- Required: Demonstrated understanding of the role's contribution to business goals and willingness to adopt changes to current processes to meet customer needs.
- Required: Ability to independently understand customers’ evolving needs and expectations and combine with knowledge of customers’ organization and culture to drive results.
- Required: Effective application of selling techniques and approaches, managing multiple customers/accounts at different stages of the sales process, articulating the value of Animal Health products using approved resources.
- Required: Demonstrated ability to identify, develop and manage a diverse mix of accounts independently within a territory, including some complex accounts, and to develop plans based on unique opportunities and customer needs.
- Required: Proficient computer skills including Word, Excel, PowerPoint and the ability to use an iPad.
- Required: Ability to work both independently and as part of a team.
- Required: Ability to travel overnight and occasional weekend activity.
- Preferred: Sales experience and/or experience within the Animal Health Industry.
- Preferred: Knowledge of animal health biological and pharmaceutical products.
- Preferred: Understanding or prior experience working with distribution.
Skills
- Account Management
- Adaptability
- Animal Physiology
- Client-Centric
- Customer Relationship Management (CRM)
- Customer Strategy
- Industry Knowledge
- Interpersonal Communication
- Lead Generation
- Market Analysis
- Product Knowledge
- Product Portfolio Management
- Sales Forecasting
- Sales Strategy Development
- Sales Training
Education
- Bachelor's Degree required
Additional Requirements
- Travel: 50%
- Valid Driving License: Yes