Community Liaison - Hartford CT/Springfield, MA

Role Summary

Community Liaison for HIV in Hartford CT/Springfield MA. This field-based role leads community initiatives to augment regional sales of Gilead's HIV franchise, builds partnerships with community organizations and healthcare providers, and delivers timely HIV treatment and prevention information to culturally diverse patient populations and decision-makers. The CL collaborates with Sales & Marketing and cross-functional teams to increase product access in underserved markets and covers Stamford, Worcester, Lowell, and Burlington, VT.

Responsibilities

• Lead on all community-related initiatives and augment regional sales of Gilead's HIV franchise within targeted markets.
• Collaborate with Sales & Marketing.
• Deliver timely, complex clinical information on the treatment and prevention of HIV to culturally diverse patient populations, allied healthcare providers, and high-level decision-makers.
• Establish strong working partnerships with key institutions and organizations serving these communities (ASOs/CBOs, FQHCs, STI clinics, Addiction/Methadone Clinics, Faith-Based Organizations, cultural/ethnic organizations, and community pharmacies).
• Interface with Allied Health Professionals, including social workers, case managers, treatment educators, discharge planners, outreach workers, and others.
• Facilitate linkages from these institutions, organizations, and professionals to underserved patients to improve access to care and treatment for HIV.
• Demonstrate business acumen and professionalism to gain the respect of community constituents and work with cross-functional teams to develop strategies and objectives to increase product growth in untapped markets.
• Establish relationships of trust to uncover customer and patient needs and distill complex clinical concepts to appropriate literacy levels for diverse audiences.
• This is a field-based position located in the Hartford CT/Springfield MA territory.
• Ability to prioritize and organize effectively.
• Excellent presentation, verbal, and written skills.
• Ability to work in cross-functional teams.
• High sense of urgency and strong work ethic.

Qualifications

• Required: High School and Nine Years' Experience.
• Required: Associate's Degree and Seven Years' Experience.
• Required: Bachelor's Degree and Five Years' Experience.
• Required: Master's Degree and Three Years' Experience.
• Preferred: BA/BS degree, preferably in the sciences, health or allied health field, or business-related disciplines.
• Preferred: Minimum of 5 years of professional experience in pharmaceutical sales or related healthcare environment, including 3-4 years in the HIV marketplace.
• Preferred: Strong therapeutic knowledge of HIV disease state.
• Preferred: Demonstrated knowledge of or prior experience working in or with community-based organizations and patient populations in HIV.

Skills

• Strong interpersonal skills to establish relationships of trust and uncover customer and patient needs, and the ability to distill complex clinical concepts to appropriate literacy levels for diverse audiences.
• Excellent presentation, verbal, and written communication skills.
• Ability to work in cross-functional teams.
• Ability to prioritize and organize effectively.
• Business acumen and professionalism.

Education

• Education aligns with the degree requirements listed in Qualifications (High School or higher with corresponding experience).

Additional Requirements

• Ability to engage in travel as may be reasonably required, including regular travel within the assigned area.
• Satisfaction of onsite visitation requirements of healthcare practitioners within an assigned area, if applicable.
• A valid driver's license is required.