Community Liaison - Bronx, NY

Role Summary

Lead on community-related initiatives and augment regional sales of Gilead's HIV franchise within targeted markets. Build and maintain partnerships with community organizations and healthcare institutions to improve access to HIV prevention and treatment. Communicate complex clinical information to diverse audiences, including patients, providers, and decision-makers, and work across cross-functional teams to drive product growth in underserved markets. This field-based role is located in Bronx, NY.

Responsibilities

• Lead on all community-related initiatives and is fully responsible for augmenting regional sales of Gilead's HIV franchise within targeted markets.
• Collaborate with Sales & Marketing.
• Focus on the timely delivery of complex clinical information on the treatment and prevention of HIV and the role of Gilead products in the treatment and prevention of this disease to culturally diverse patient populations, allied healthcare providers, and high-level decision-makers.
• Responsible for establishing strong working partnerships with key institutions and organizations serving these communities, such as AIDS Service/Community-Based Organizations (ASOs/CBOs), FQHCs, STI clinics, Addiction/Methadone Clinics, Faith-Based Organizations, cultural/ethnic organizations, and specialty and community pharmacies.
• Interface with a range of Allied Health Professionals, including social workers, case managers, treatment educators, discharge planners, outreach workers, and others directly or indirectly linked to the community.
• Facilitate linkages from these institutions, organizations, and professionals to underserved patients to improve access to care and treatment for HIV.
• The successful CL will possess the business acumen and professionalism required to gain the respect of community constituents while being skilled and adept at working with internal and external cross-functional teams in developing strategies and tactical objectives designed to increase product growth in untapped, underserved markets.
• Candidates should have strong interpersonal skills to establish relationships of trust to uncover customer and patient needs and the ability to distill complex clinical concepts to appropriate literacy and conceptual levels for diverse audiences.
• This is a field-based position located in the Bronx, NY territory.
• Ability to prioritize and organize effectively.
• Excellent presentation, verbal, and written skills.
• Ability to work in cross-functional teams.
• High sense of urgency and strong work ethic.

Qualifications

• Required: High School and Nine Years' Experience
• Required: Associates Degree and Seven Years' Experience
• Required: Bachelor's Degree and Five Years' Experience
• Required: Masters' Degree and Three Years' Experience
• Required: Ability to perform each essential duty satisfactorily.
• Required: Ability to satisfy onsite visitation requirements of healthcare practitioners within an assigned area, if applicable.
• Preferred: BA/BS degree, preferably in the sciences, health or allied health field, or business-related disciplines
• Preferred: A minimum of 5 years of professional experience in pharmaceutical sales or related healthcare environment, including 3-4 years in the HIV marketplace
• Preferred: Strong therapeutic knowledge of HIV disease state is desired
• Preferred: Demonstrated knowledge of or prior experience working in or with community-based organizations and patient populations in HIV is desired

Skills

• Strong interpersonal skills to establish relationships of trust to uncover customer and patient needs
• Ability to distill complex clinical concepts to appropriate literacy and conceptual levels for diverse audiences
• Excellent presentation, verbal, and written skills
• Ability to prioritize and organize effectively
• Ability to work in cross-functional teams
• High sense of urgency and strong work ethic
• Business acumen and professionalism to gain the respect of community constituents
• Leadership capabilities including inclusive leadership, talent development, and empowering teams

Additional Requirements

• Travel may be reasonably required, including regular travel within the assigned area.
• A valid driver's license is required.