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Community Engagement Account Manager - San Antonio, TX

GSK
Full-time
Remote friendly (San Antonio, TX)
United States
Marketing

Role Summary

Community Engagement Account Manager working in San Antonio, TX. Drive performance for launch brand within the local community, partnering cross-functionally to support HIV prevention initiatives and expand access to PrEP and long-acting injectables.

Responsibilities

  • Identify, target, and execute new business by working within the local community to launch a new approach to HIV prevention
  • Identify and lead community-related initiatives that augment territory-level sales in partnership with local sales teams
  • Deliver branded and unbranded content targeting PrEP support professionals (HIV testers, PrEP navigators, etc.)
  • Provide clinical information on the role of a long-acting injectable in HIV prevention to diverse populations, allied healthcare providers, and PrEP decision makers
  • Deliver promotional activities for a long-acting injectable, engaging communities and organizations disproportionately affected by HIV transmission
  • Engage with social workers, case managers, treatment educators, discharge planners, outreach workers, and other community-linked roles in key organizations
  • Provide culturally relevant resources for discussing PrEP options to key customers
  • Develop strong community networks and pathways to PrEP care to expand outreach to underrepresented populations
  • Align and execute business plans tailored to local market needs to help healthcare professionals scale prevention models in partnership with sales
  • Coordinate with cross-functional teams (Sales, Clinical Educators, Field Reimbursement Managers, Medical) to deliver an integrated product experience
  • Maintain a portfolio-based selling mindset and ensure cohesive, integrated customer experience
  • Deliver and adapt execution plans to achieve performance goals using KPIs and problem solving
  • Conduct community needs assessments via stakeholder mapping and develop Community Engagement Plans; map pathways to PrEP
  • Develop and foster external relationships with key influential customers and thought leaders

Qualifications

  • Required: BA/BS degree
  • Required: 3+ years of pharmaceutical sales experience including specialty or HIV experience
  • Required: 5+ years of experience in or with HIV/AIDS or public health community-based organizations
  • Required: Ability to travel domestically as necessary, majority of time in market
  • Required: Valid Driver's License

Preferred Qualifications

  • Bilingual in Spanish
  • Degree in Business, Marketing, Life Sciences, Health Policy, Health or Allied Health fields
  • Strong connection to community needs related to HIV prevention and enthusiasm to promote long-acting HIV prevention injectables
  • Experience developing strategic business plans with measurable objectives
  • Experience navigating and influencing stakeholders and expanding outreach to underrepresented populations
  • Experience defining and executing market development strategies
  • Strong planning, organizational, analytical, and problem-solving skills
  • Excellent written and oral communication skills
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