Commercial Effectiveness Manager

Role: Manager, Commercial Effectiveness, supporting global sales teams in EMEA and North America. Objectives: optimize sales performance through CRM integrity, analytics, and process improvements. Responsibilities: maintain CRM data quality, develop sales dashboards and KPI reports, track sales pipeline metrics, analyze sales data for territory and process optimization, manage CRM enhancements with IT teams, and support user training and adoption. Lead and develop a small team, fostering a high-performance and collaborative culture. Requirements: 5+ years in sales operations, analytics, or related fields; Bachelor's degree in Business, Data Analytics, Life Sciences, or equivalent; hands-on experience with Salesforce.com; proficiency in BI tools like PowerBI or Tableau; strong analytical, problem-solving, and communication skills. Preferred: experience in biotech or life sciences industry, familiarity with sales process metrics, and multiple language skills. High-Value: supporting commercial operations in a biotech context, with a focus on sales analytics, CRM management, and cross-functional collaboration; 10% travel required. Work setup: global, matrixed organization, hybrid or remote work may be implied.