Clinical Customer Success Manager

Role: Customer Success Manager focusing on Radiation Oncology imaging software within GE Healthcare's MIM division, supporting clinical workflows and software utilization. Responsibilities: manage customer accounts remotely and on-site, build and maintain strategic relationships, understand departmental processes and product applications, deliver training and technical support, and facilitate contract renewals. Develop clinical and anatomical expertise in Radiation Oncology, identify opportunities for product adoption and cross-selling, and communicate customer feedback internally. Requirements: 5+ years in customer success or clinical support roles, bachelor's degree preferred, proficient in IT and CRM tools, strong communication skills, and ability to navigate hospital settings. Willingness to travel up to 30% nationally, with a preference for candidates in the western U.S. High-Value: clinical customer success in Radiation Oncology, software training/support, cross-functional collaboration, CRM proficiency, and remote/on-site account management. Work setup involves remote and on-site engagement with potential outside US-based hours.