About The Role
Supports Clinical Operations (ClinOps) on clinical process compliance, continuous improvement, and inspection readiness. Key contributor to process-related tasks (e.g., study-specific training process, NBI consent document template management). Facilitates training and controlled document revisions and serves as ClinOps liaison to identify/support resolution of procedural gaps and improve ways of working.
Your Contributions (include, But Are Not Limited To)
- Support study teams on audit/inspection activities by guiding teams on findings and escalating to Clinical Compliance (CC) as needed; provide guidance on clinical processes and Good Clinical Practices (GCP)
- Create and revise ClinOps controlled documents (drafts, consolidate comments, schedule SME meetings)
- Maintain NBI consent document templates and associated documents
- Assist ClinOps training activities under direction of CC (schedule live training, manage training records, draft/distribute materials)
- Manage CC mailbox (redirect inquiries as needed)
- Manage distribution lists (e.g., distribute safety reports from Drug Safety/Pharmacovigilance to study teams)
- Support ClinOps training curricula review (retrieve reports, obtain current job descriptions, schedule meetings)
- Participate in departmental/cross-departmental meetings; provide administrative support (maintain CC tools, author minutes, create reports)
- Develop maintain working relationships outside Clinical Operations; demonstrate ongoing knowledge of applicable regulatory requirements and business standards
- Perform other duties as assigned
Requirements
- BS/BA in life science or related field + 2+ years in Clinical Compliance/Clinical Operations/related biopharma roles; Clinical Trial Specialist/Clinical Research Coordinator experience preferred OR Masterβs + some related experience
- Demonstrated understanding of GCP, regulatory compliance, and inspection readiness
- Strong organizational and communication skills; ability to work with internal/external stakeholders
- Proficiency maintaining controlled documents, training activities, and distribution lists
- Commitment to staying updated on regulatory requirements
- Ability to work independently and in a team
- Good project management skills
- Excellent computer skills (Veeva Vault preferred)
- Working knowledge of clinical operations from start-up through close-out
- Meet multiple deadlines with accuracy and efficiency
- Excellent interpersonal skills and verbal/written communication