Clinical Business Operations Manager

Company: Iovance Biotherapeutics, Inc.

Overview

The Clinical Business Operations Manager plays a critical role in supporting program-level enrollment planning and capacity forecasting across the clinical portfolio. This position leads the development and management of clinical operations and vendor KPIs, ensuring transparency and accountability through routine tracking and dashboard reporting to senior leadership.

The ideal candidate brings strong analytical and operational skills, with the ability to oversee high-level program metrics while remaining agile to support study-level needs, including document development and eTMF support, as resourcing requires. This role is pivotal in driving operational excellence, cross-functional coordination, and informed decision-making throughout clinical development.

Essential Functions and Responsibilities

• Effectively tracks and communicate clinical portfolio/program/study progress to Senior Management with ability to create and update detailed dashboards and trackers.
• Critically assess data to detect trends and outliers to efficiently direct resources and attention to correct problems early.
• Assist with the development and tracking of key performance indicators internally for clinical operations and vendor performance.
• Support program level meetings and governance forums including meeting set up, meeting minutes, and action item follow up.
• Create action-oriented solutions for clinical trial scenario planning including but not limited to early budget planning templates, predictive enrollment forecasting, etc…
• When needed contributor to the preparation and management of clinical study documents or eTMF support.
• Assist with inspection or audit readiness activities.
• Serve as clinical representative at hypercare and S&OP.
• Serve as clinical representative on the IovanceClinical Platform.
• Must adhere to Iovance Biotherapeutics’ core values, policies, procedures, and business ethics.
• Perform miscellaneous duties as assigned.

Travel

• Available to travel as needed

Preferred Education, Skills, and Knowledge

• Bachelor’s degree with 8+ years of pharmaceutical or biotech-related/clinical research, oncology or research experience or Master’s degree with 6+ years of pharmaceutical or biotech-related/clinical research, oncology or research experience.
• Demonstrated experience in core and technical aspects of designing, initiating and managing phase 1-4 clinical trials.
• Demonstrated experience in management of CROs, and clinical trial ad hoc vendor selection.
• Possessing excellent interpersonal and communication skills, with demonstrated leadership attributes.
• Positioned as a subject matter expert in application of US and Global Regulations and Guidance (SOPs, ICH-GCP, FDA-CFR, ethical standards).

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made upon request to enable individuals to perform essential functions. Please contact Human Resources to request an accommodation.

Physical Demands and Activities Required

• Must be able to remain in a stationary position standing or sitting for prolonged periods of time.
• Must be able to move about inside an office and exert up to 10 pounds of force occasionally or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Must have visual acuity to perform activities such as: preparing and analyzing data and figures, viewing a computer screen, and extensive reading.
• This position requires repetitive motion, substantial movements (motions) of the wrist, hands, and/or fingers.
• Must be able to communicate with others to exchange information.

Mental

Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem-solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.

Work Environment

This job operates in a professional workplace or remote office environment and requires standard office equipment and keyboards. Employees who work remotely are expected to maintain their workspace and environment safely and free from safety hazards.

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