Clinical Application Support Specialist II- NM

Role: Clinical Application Support Specialist (CASS) supporting GE Healthcare's MIM Software in nuclear medicine imaging. Main objectives include delivering expert customer support, training, and improving user experience for specialized medical software. Responsibilities encompass learning and applying industry-specific software, providing tailored support and training to clinical staff, diagnosing issues via remote technologies, and collaborating cross-functionally to resolve customer concerns. The role also involves capturing customer insights to enhance product development and operational processes. Qualifications: 3+ years of clinical or medical experience, preferably as a nuclear medicine technologist, with CNMT certification preferred but not required. Skills include strong communication, organizational, and analytical abilities, along with empathy and adaptability. High-value specifics: focus on nuclear medicine, clinical support, software troubleshooting, and training; supporting hospitals and clinicians; remote work with preference for MST and PST zones. The role requires flexibility in schedule and working remotely within U.S. time zones. No travel or relocation is specified.